Studio Policies and Etiquette
Yoga Class Check-In Policy
Our yoga class check-in policy is designed to ensure a smooth and organized registration process for participants, maintain class punctuality, and create a conducive environment for an enjoyable yoga experience.
Reservation:
Participants are encouraged to reserve their spot in advance through our online booking system.
Arrival Time:
Please arrive at least 10-15 minutes before the scheduled class time to allow for check-in, settling in, and preparing your space.
Check-In Desk:
Upon arrival, our staff will greet you and assist with the check-in process.
Class Access:
Once checked in, you’ll receive any necessary equipment or instructions regarding the class location and setup.
Late Arrival:
Latecomers may not be permitted to enter the class after a certain point to avoid disruption. Please understand the importance of punctuality for the overall class experience.
Class Etiquette:
Kindly maintain silence upon entering the studio and respect the ongoing practice of other participants.
Cancelling Your Online Reservation
Signing up for classes online is a service that we are happy to provide. When you reserve your spot online and don’t show up or cancel last minute, it takes a spot from someone who could have attended class.
- When you sign up for class online, you’ll be able to cancel with no penalty up to 1 hour before class starts. (Note: If you’re signed up on the waitlist and no longer want to attend, you’ll also need to cancel your reservation)
- If you paid for class with a drop-in, class pack or limited membership and no-show or cancel less than 1 hour before class starts, you will lose your class with no refund.
- If you have an unlimited membership and you no-show or cancel less than an hour before class starts, you will be charged an $8 late cancellation/no show fee ONLY IF we were full online and are unable to fill your spot as a result of your late-cancellation.
You can cancel your class on the website or Wellness app by Logging In To Your Account. Click on “My Account” then “My Schedule”. Then just click on “Cancel” beside the class you are no longer able to attend. Having a hard time cancelling online? Call the studio. If we aren’t able to answer, leave a message.
Please Disconnect
No cell phones are permitted in the yoga room. Give yourself the gift of 60-75 minutes without technology.
Thank you!
Don’t Miss Savasana
Savasana is the best part and you are doing yourself a disservice if you leave early. We strongly prefer that you plan to stay for the entire class, but if you absolutely have to leave class early, do so quietly and before savasana begins, so not to disrupt your fellow yogis.
Refund
All class and membership sales are final and non-refundable. You may return merchandise within 30 days if it is defective OR unused and still in its original packaging. All sales on clearance items are final.
Additional Notes
Please inform the staff of any injuries, medical conditions, or special needs before the class begins.
Keep personal belongings in designated areas or lockers to ensure a clear practice space.